Part-Time Guest Services Supervisor Position, Sudbury

Join Gateway Casinos as a part-time Guest Services Supervisor, where you’ll oversee a dynamic team dedicated to guest satisfaction. If you thrive in hospitality and leadership, we want to hear from you.

This pivotal role centers on mentoring and guiding a team of guest service representatives, ensuring a warm and attentive experience for visitors. You’ll manage performance through effective coaching and create an environment of open communication and collaboration for your team.

Key Responsibilities:• Mentor guest service representatives for top-notch service • Evaluate employee performance and conduct training • Ensure compliance with safety and sanitation standards • Build strong relationships among team members • Handle complaints and room issues with grace

Requirements:• At least two years in guest services or hospitality • Proficient in directing and supervising a team • Strong multitasking and time-management abilities • Capacity to manage conflicts efficiently • Obtain a Category 1 AGCO License

Make a lasting impact on guest experiences while leading a motivated team at Gateway Casinos. #J-18808-Ljbffr