Furniture Store Head, Customer Focused, Granby

Elevate customer experiences as the Head of a retail furniture store in Granby, QC. This full-time position requires on-site presence and a strong emphasis on team leadership.

As Department Head, you will manage daily operations while fostering a positive team culture. Key tasks will include hiring, training staff, and addressing customer inquiries and complaints. Your leadership will directly impact sales performance and customer loyalty.

Key Responsibilities:• Directly manage and assign duties to sales staff • Hire and conduct training for new employees • Sell products while enhancing customer service • Create sales and employee performance reports • Troubleshoot and resolve customer problems promptly

Requirements:• Must have a valid driver’s license • Retail management experience is essential • Strong leadership qualities and interpersonal skills • Ability to work efficiently under pressure • Organized with strong attention to detail

Be a leader in the furniture retail space and deliver exceptional service to every customer. #J-18808-Ljbffr