Support Financial Services Coordinator Talent Pool High Level

Support&Financial Services Coordinator (SFSC)

Are you looking for your next challenge? If you have strong customer service experience in a contact centre, a solid administrative background, and the ability to work with diverse and vulnerable groups, this chance is for you! Bring your solid computer skills, organization, and problem-solving abilities to thrive in a fast-paced, team-oriented environment where multitasking is key.As a member of the

Support&Financial Services Coordinator (SFSC)

unit, you will share responsibility for determining ongoing eligibility for the Income Support program. This includes assisting Albertans towards realizing their action plan goals, through the provision of support services, and the issuance of financial advantages. In this role, you will most frequently interact with clients by telephone, review documents, review files and reports, and utilize several computer applications and systems simultaneously. You will monitor and support the Albertans' action plan by ensuring the Albertan is committed and accountable for progress towards their self-sufficiency. In order to be successful in this role, you will need to be able to research, understand and apply legislation; have knowledge of the Income and Employment Support Act and be skilled in assessment, critical thinking, conflict resolution and active listening.Qualifications

Two-year Diploma or Degree in a related field; no experience required; or equivalent as described below. Equivalency: Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education. Pay

Pay: $61,754.17-$80,375.47 per year Benefits

Company pension Dental care Disability insurance Employee assistance program Extended health care Vision care Work Location

Work Location: In person

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