IT Field Operations Coordinator, Fort St. John

Grow your career with us

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

About the Company Headquartered in Calgary, Alberta and with operations near Fort St. John, British Columbia, Pacific Canbriam Energy Limited ("PCE") is committed to our 5Cs business philosophy of creating benefits for our Community, Country, Climate, Customer, and Company.

PCE believes that the quality of its resource is a strategic asset that differentiates the company. Early efforts to identify a scalable, low-cost supply source led to a focus in the Altares and Kobes Montney regions in northeast B.C. The Montney is a world-class resource and Altares is among the highest quality areas. The region possesses a unique combination of thickness and overpressure, which contributes to highly efficient stacked resource development and strong well deliverability. Pacific Canbriam’s Montney resource also has high liquids content and overall rock quality, that translates into a highly competitive supply cost.

We believe that teamwork is the foundation of our success. We have established a culture in which problem‑solving skills and critical thinking are highly valued. Individual technical disciplines collaborate to achieve common objectives and continuously improve results. PCE’s strategy and its culture are centred on this commitment.

PCE is committed to protecting people and the environment through responsible natural resource development. We are proud to engage in industry‑leading sustainability practices and promote continuous improvement throughout all areas of environment, social and governance (ESG) topics.

The next iteration of our integrated approach relates to the planned export of our natural gas to markets in growing economies overseas. To achieve this aim, PCE will supply B.C.’s proposed Woodfibre LNG project, which will liquify the natural gas and load it into vessels. The natural gas will be shipped to help supply a growing demand for cleaner sources of energy in Asia.

Our Facilities Our centralized, fully sweet natural gas operation is anchored by the Altares shallow cut refrigerant plants, located approximately 124 km northwest of Fort St. John, BC near Hudson’s Hope, BC. The facility includes plant, field, and water handling divisions, supported by an in‑house maintenance department with a warehouse and shop. We generate power, recycle produced water, and produce our own fuel gas. Recent expansions have increased our processing capacity, and ongoinginvestments in water infrastructure support high recycling rates and sustainable water management. PCE continually enhances operations to reduce emissions and align with our growth strategy.

PCE is committed to sustainable development and regularly enhances its operations to reduce emissions.

The Position PCE is seeking an IT Field Operations Coordinator to provide technical support and implement infrastructure systems and applications across multiple disciplines (employees, contractors, and consultants) and locations. This role supports all Fort St. John staff and remote sites, collaborating with Site IT and Operations to optimize IT systems, telecom, and infrastructure. The position is based in our Fort St. John office.

Key Responsibilities

Support, maintenance, development and evaluation of all site infrastructure systems, including desktops, laptops, servers, LANs, WANs, Internet, intranet, security, wireless access points, firewalls, switches, applications and voice communications

Function as an expert user with both IT and application expertise and serve as a cross‑functional, knowledgeable, single point of contact for Fort St. John staff and contractors

Manage and support internal infrastructure, hardware (servers/desktops), data centre interactions, and network security

Provide additional support for SCADA and PLC systems, ensuring optimal functionality and operational efficiency

Provide technical support to all users and translate user and/or system requirements into functional specifications

Create and maintain project documents and associated planning documents; create stakeholders’ analysis and facilitate stakeholder meetings

Install and manage network cabling as per Pacific Canbriam Standards

Implement cybersecurity policies, procedures and protocols

Identify functional specifications and technical requirements to support business cases for new technology

Provide support for software and hardware evaluations, upgrades, testing and implementations

Provide audio and video support for conference rooms, including troubleshooting and maintenance

Provide support for the bridging of communications between vendors, site IT and operations teams

Troubleshoot and maintain the VoIP system for optimal performance and reliability.

Manage and maintain the IVR (Interactive Voice Response) system to support efficient call routing and user experience

Deploy new software version releases and updates; troubleshoot end‑user feedback and implement solutions

Provide site Operations users with knowledge, training, and support when needed

Manage IT assets, including maintenance of component inventory and related documentation

About You

Self‑starter who is driven to find solutions

Works effectively with diverse, multi‑disciplinary teams

Strong organizational, communication, and interpersonal skills

Strong OT infrastructure, security and system knowledge

Strong knowledge of Starlink setup, administration and troubleshooting

Excellent IoT knowledge

Demonstrated ability to manage multiple tasks concurrently with minimal supervision

Excellent analytical and problem‑solving abilities

Exceptional time management skills and the ability to prioritize work effectively

Ability to understand end‑user urgency and sensitivity of issues, and consistent follow‑through on delivery to the customer on time

Hands‑on experience and excellent knowledge in troubleshooting Windows operating systems: Windows 11 Pro, Windows Server 2019&Windows Server 2022

Hands‑on experience and good knowledge of network cabling, switching, routing, wireless and firewalls

Advanced knowledge of Microsoft Office, Bluebeam, M365 Office suite, M365 Administration, Adobe Acrobat, MS Visio and MS Project

Exceptional knowledge of computer and laptop hardware

Knowledge/understanding of Windows 20xx Servers, SharePoint, SQL Server, Microsoft Exchange 20xx, Active Directory, GPO, DHCP, DNS, TCP/IP, Avaya, Fortinet switches and firewalls, LAN/WAN setups, VPN, Starlink setup and Voice over IP communication

Preferred knowledge of Fortinet and Cisco products

Qualifications

Bachelor’s degree or diploma in Computer Information Systems or Computer Science

Minimum of 7 years’ extensive, hands‑on experience with IT service management and IT Infrastructure, administration and maintenance

Minimum of 5 years of telecommunication systems administration and maintenance

Network and OT experience strongly preferred

Minimum 5 years of Oil and Gas experience

Comfortable and capable of working at remote industrial sites

Valid driver’s license and willingness to travel to various sites within British Columbia (Fort St. John sites)

Salary Range CAD $95,000– $120,000/YR

Equal Opportunity Employment Statement PCE is proud to be an equal opportunity employer. We firmly believe that a diverse team not only celebrates our differences but also drives innovation and optimizes performance. We commit to fostering a diverse, equitable and inclusive environment, where talented people collaborate to continuously improve– collectively building an extraordinary vision for the future.

PCE encourages qualified applicants of any race, religious belief, colour, national or ethnic origin, disability, age, marital or family status, sex or sexual orientation, gender identity or expression to apply. Hiring decisions are based on merit, qualifications and unique business needs. We do not tolerate any discrimination, harassment, or workplace violence, and we will promptly investigate and remedy any claims and take appropriate corrective action.

PCE is committed to providing reasonable accommodations for qualified individuals with disabilities. If you require assistance with this application, please reach out to

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Disclaimer When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

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