Customer Service Associate at ManiDine, Edmonton

Become a Customer Service Associate with ManiDine, specializing in e-commerce support within a hybrid role. This position emphasizes problem-solving and customer engagement.

Based in Edmonton, AB, this part-time position can transition to full-time and requires interaction both in-person and online. As you address customer complaints and provide essential information, you play a key role in improving overall customer satisfaction. Prepare marketing materials and oversee customer databases to enhance communication strategies.

Key Responsibilities:• Assist in creating reports, brochures, and newsletters • Handle customer inquiries and complaints promptly • Facilitate refunds and service explanations • Maintain accurate records and inventory of supplies • Manage a digital database with customer statistics

Requirements:• Secondary school diploma necessary • Relevant experience in call centers is advantageous • Familiarity with MS Office and Google Drive required • Valid driver's license is essential • Needed: Excellent organization and multitasking skills

Contribute to customer satisfaction and strengthen communication skills at ManiDine in Edmonton as a Customer Service Associate. #J-18808-Ljbffr