Office Administrator (Edmonton)

Join One of Canada’s Fastest-Growing Brokerages

We are currently hiring an office administrator to support our growing brokerage. This role focuses on policy servicing, client support, and administrative coordination across personal and commercial insurance lines. What You’ll Do

Provide day-to-day service support for existing insurance clients Process policy changes including endorsements, cancellations, and reinstatements Assist with renewals, documentation, and follow-ups with insurers and underwriters Prepare and issue Certificates of Insurance (COIs) Maintain accurate notes and records in the brokerage management systemRespond to client inquiries via phone and email in a skilled manner Support the sales and underwriting team as required Qualifications&Skills

Prior experience in an insurance brokerage or insurance office preferred Alberta General Insurance License (or willingness to obtain) Strong communication and customer service skills Detail-oriented with good organizational abilities Comfortable working with deadlines Bilingual proficiency in English and Punjabi is preferred.Why A-Kan Insurance?

A-Kan Insurance Ltd. started in 2013 as a one-person operation and has grown to over50 team members across Alberta and Ontario. We’re proud to be: One of Canada’s Fastest-Growing Brokerages (twice recognized) A Top Insurance Employer A 5-Star Brokerage Award Winner What We Offer

Supportive team environment Training and ongoing learning opportunities Competitive compensation based on experience Opportunity for growth within the brokerage Pay: $16.00-$18.00 per hour Work Location: In person

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