Customer Service Specialist in Edmonton

Become a key representative for customers at our Edmonton Customer Solutions Centre. As a full-time Customer Service Professional, you'll enhance customer interactions and support our sales team every day.

We are hiring a dedicated Customer Service Professional (CSP) to join our Edmonton team. In this pivotal role, you’ll engage directly with customers, including contractors and dealers, providing essential information and resolving queries. Strong listening and problem-solving skills are necessary to thrive in this fast-paced environment, ensuring customer satisfaction remains the priority.

Key Responsibilities:• Communicate accurately with diverse customers • Complete paperwork for order processing and quotes • Support the sales team with vital administrative tasks • Coordinate service work, including scheduling and quoting • Maximize appointments for efficient technician schedules

Requirements:• High school diploma or equivalent • 3-5 years of customer service experience • Proficient with computer systems and tools • Strong listening and problem-solving skills • Ability to manage multiple tasks effectively

Elevate your customer service career in Edmonton by joining our dynamic Customer Solutions Centre team. #J-18808-Ljbffr