Customer-Focused Service Advisor Role, Edmonton

Join a reputable automotive service team as a Service Advisor. This full-time position prioritizes customer satisfaction while guiding them through vehicle maintenance and repair processes.

We are looking for a dedicated Service Advisor to engage with customers in an in-person role. You will need strong communication skills and mechanical knowledge to explain repair recommendations clearly. Additionally, you'll upsell services effectively to enhance customer experience and contribute to the service department's success.

Key Responsibilities:• Greet customers professionally and establish a welcoming atmosphere • Document vehicle issues and communicate repair needs clearly • Prepare work orders and coordinate repair timelines with technicians • Upsell necessary services based on customer interests • Handle cash transactionsand process payments accurately

Requirements:• Previous dealership or automotive service experience preferred • Mechanical knowledge of vehicles and repairs • Strong customer service and communication skills • Sales experience focused on upselling services • Excellent organizational skills and attention to detail

Leverage your customer service and sales skills to excel as a Service Advisor in our automotive service team. #J-18808-Ljbffr