Aviation Customer Service Agent at YEG ATW, Edmonton

Become a vital part of the aviation experience as a Customer Service Agent at Flightcraft in Edmonton, Alberta. Engage with customers, handle inquiries, and ensure a seamless travel process.

As a Customer Service Agent at YEG ATW, your role involves collaborating with the management team and providing high-quality service to passengers and corporate customers alike. Strong verbal and written communication skills are essential, as you will be the first point of contact for flight and booking information. Your adaptability and attention to detail will be critical in handling various aviation-related tasks.

Key Responsibilities:• Offer exceptional customer service to all travelers • Manage customer inquiries and provide fare details • Process payments and handle reservations efficiently • Greet flights and announce boarding details • Address baggage issues and assist with related tasks

Requirements:• Must apply for and secure RAIC access • Strong English language proficiency is essential • Ability to work both independently and collaboratively • Willingness to adjust to the aviation industry's dynamics • Outdoor work in diverse weather conditions is required

Foster customer satisfaction and contribute to aviation excellence as part of the Flightcraft team. #J-18808-Ljbffr