Customer Service Attendant-EN, Edmonton

CFMWS– WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs andservices designed to meet their unique needs and enhance mental, social, physical, financial and familial well‑being. CFMWS employees deliver programmes and services including recreation, sports and fitness programmes, customised financial services, retail services, access to retail savings and discounts, family support and charity events.

The Role The Customer Service Attendant plays an important role by providing quality leisure programmes, services and facilities to military members and their families. Daily duties include managing facility access, answering customer inquiries, overseeing membership sales, maintaining a cash float, and providing daily sales reports. You will book facilities and programmes, control the use of sports and recreation equipment, guide customers on equipment operation, perform minor maintenance when required, and help ensure the cleanliness of equipment and the facility.

Qualifications Needed Education, Certifications and Licences

High School Diploma

Current CPR and Standard First Aid certification

HIGH FIVE Principles of Healthy Child Development or HIGH FIVE Sport

HIGH FIVE Healthy Minds for Healthy Children

Experience

Cash handling

Office administration

Competencies

Client focus

Organisational knowledge

Communication

Innovation

Teamwork and leadership

Language Requirements English: Essential / Bilingual (English and French) an asset Reading: Functional Writing: Functional Oral: Functional

Benefits Available

Health Benefits– Employee and Family Assistance Program

Work Life Balance– Vacation pay

Retirement Planning– Group Savings Plans

Learning and Development– Free second language training

Visit for all available benefits.

Other Information This is an on‑site position with an assigned work location.

Start Date June 1, 2026

Inclusion and Accommodation CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Alberta

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