Customer Service Associate (Work From Home), Edmonton

About the Role We’re looking for individuals with strong customer service skills to join a well-established organization that has been supporting working families for over 65 years. As the company continues to grow, we are expanding our team with reliable, motivated individuals who are interested in a long-term remote opportunity.

Key Responsibilities

Communicate with clients to provide clear information on available services

Respond to questions and assist with understanding coverage options

Stay informed on current offerings and updates

Review client needs and help identify appropriate solutions

Maintain accurate records and provide ongoing support

Qualifications

Background in customer service, sales, or a related field is helpful

Strong interpersonal skills and ability to build rapport

Organized with the ability to manage multiple tasks

Professional and positive attitude

Clear written and verbal communication skills

Ideal Candidate

Self-driven with a strong sense of accountability

Works well both independently and within a team

Comfortable in a fast-paced, structured environment

Open to training and continuous improvement

What’s Offered

Structured training and ongoing support

Weekly compensation

Performance-based bonuses

Long-term income growth opportunities

Travel incentives

Fully remote work environment

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