Dynamic Remote Bilingual Customer Service Specialist Role, Edmonton

Excelling as a Bilingual Customer Service Specialist means providing outstanding remote support. Manage inquiries and promote services while ensuring every customer interaction is top-tier.

This position demands strong communication and organizational skills to manage a diverse client portfolio effectively. You’ll collaborate closely with Account Managers and internal teams to guarantee customers receive seamless service tailored to their needs. A proactive approach is essential to meet deadlines and resolve issues efficiently.

Key Responsibilities:• Address customer inquiries to boost satisfaction • Promote products based on customer needs • Communicate effectively with Account Managers • Handle account adjustments in partnership with Finance • Coordinate logistics with Scheduling and Transport

Requirements:• High school diploma or equivalent • 2+ years experience in customer service • Proficient in Microsoft Office, including Dynamics • Bilingual in English and French necessary • Authorized to work in Canada without sponsorship

Leverage your bilingual skills in this dynamic role, enhancing customer experiences and driving satisfaction across multiple regions. #J-18808-Ljbffr