IT Administrator Focused on Client Solutions, Edmonton

Resolve complex technology challenges as an IT Administrator. Enhance client experiences through proactive systems management and support in a hybrid work environment.

You'll be the key technical advisor, ensuring clients' systems run optimally and supporting their needs with efficiency. Your experience in SMB networks, combined with your strong troubleshooting skills, will enable you to make a substantial impact on client relationship management. Elevate their technology experience by resolving issues and implementing improvements.

Key Responsibilities:• Monitor client systems and optimize network performance • Provide expert troubleshooting for various IT issues • Administer user accounts and security permissions • Conduct server and application support with a focus on COTS • Handle backups and storage management tasks

Requirements:• Computer Science or IT diploma/degree required • 3-5+ years of experience in IT support • Familiarity with Windows, networking tools, and cloud technologies • Strong customer service and troubleshooting capabilities • Relevant certifications such as CompTIA and MTA preferred

This role allows you to make impactful changes and improve client technology experiences every day. #J-18808-Ljbffr