Records Information Management Administrator, Edmonton

The Opportunity You’re someone who thrives on organization, accuracy, and making information easy to find when it matters most. As a Records Information Management Administrator, you’ll play a critical role in maintaining and organizing important documents across the business—supporting teams like Insurance andLegal.

Bring Order To What Matters Most This role is perfect for someone who enjoys detail‑focused work, understands the importance of privacy and compliance, and takes pride in keeping systems running smoothly behind the scenes. If you’re highly organized, dependable, and enjoy working in a structured environment, this is your opportunity to make a real impact.

A Place to Belong AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one‑million members—everything from roadside safety to retail savings, food security to childhood well‑being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

About Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people.

Competitive salary and flexible benefits

Employer‑paid retirement savings program

Employee‑exclusive discounts on travel, insurance, memberships, and more

Free travel medical insurance for you and your immediate family

Ongoing professional development

Paid vacation and personal days, including a Volunteer Day and Me Day

Flexible work models that make sense for your lifestyle

Who You Are

You have a sharp eye for detail and take pride in accuracy

You’re highly organized and manage your time effectively

You enjoy working with structured processes and systems

You’re comfortable handling repetitive tasks with focus and consistency

You’re a strong team player who collaborates well across departments

You understand the importance of confidentiality and handling sensitive information

How You’ll Make An Impact

Prepare, scan, and process incoming documents (paper, email, fax, and digital files) for storage in electronic systems

Accurately index and name documents to ensure easy retrieval and consistency

Maintain compliance with privacy and records retention policies

Ensure all documents are processed within established service timelines (typically within 24 hours)

Identify and elevate time‑sensitive or urgent documents as needed

Collaborate with internal teams (Insurance, Claims, Legal, and others) to verify and manage records accurately

Support a paperless environment by ensuring high‑quality digital document management

What You Bring To The Table

Diploma or certificate in Business Administration and/or Records Information Management

Minimum 2 years of related experience in document or records management

Knowledge of privacy and document retention policies

Familiarity with scanning, indexing, and document management systems

Strong attention to detail and organizational skills

Ability to manage workload and meet deadlines in a fast‑paced environment

Experience working toward or holding a RIMS designation is an asset

Belonging Matters Here AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact . We’ll work with you feel supported throughout your journey with us.

Work Model Hybrid

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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