Outbound Customer Service Representative, Edmonton

Job Category:

Sales

Requisition Number:

OUTBO002426

Posted : April 29, 2026

Full-Time

Remote

Locations Showing 1 location

Remote Edmonton, AB, CAN

Description We are seeking dedicated and customer-focused

Customer Service Representatives

to join our team. As a

Outbound

Customer Service Representative , you will provide exceptional support to customers through phone and email, addressing inquiries, gathering necessary information, and ensuring accurate data entry.

Successful candidates MUST be available to start by

May 13, 2026 .

This role is

REMOTE

and we are actively looking for applicants based in

Alberta .

This is a full-time opportunity requiring rotational availability for any five (5) days a week during the following operating hours:

Monday- Saturday: Between 9:00 am to 9:00 pm EST/ 7:00 am to 7:00 pm MDT

Responsibilities

Conduct outbound calls to shareholders regarding upcoming company meetings and voting matters

Clearly communicate voting items and provide accurate information in response to general inquiries

Record and process shareholder votes professionally and in compliance with regulations

Adhere to strict compliance guidelines and scripts to ensure accuracy in all communications

Maintain professionalism and courtesy in all interactions

Meet performance targets, including call volume and successful vote collection

Accurately document call outcomes and shareholder responses in the system

Qualifications

Fluent in English with strong verbal communication skills

Call centre, telemarketing, sales, or customer service experience is preferred

Ability to follow scripts and adhere to compliance guidelines with precision

Proficiency using Microsoft Office applications and capability to navigate multiple systems during calls

Professional, reliable, and courteous demeanor

Ability to thrive in a fast-paced, target-driven environment

Ability to work onsite

What We Offer

Never come into the Office– train and work from home within

Alberta

Monthly contests with cash and prizes

Health Care Spending Account

Perkopolis Discount Program

Career and Leadership Development

Comprehensive Training and Continuous Development

Compensation

$15.00 per hour

Join us in redefining customer life cycle management. Apply today and make a meaningful impact as part of the SinglePoint team!

We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process.

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