Customer Service Role at Camp STEAM, Edmonton

Make a difference in youth education with your Customer Service skills at Camp STEAM. This remote role for Alberta residents focuses on enhancing the camp experience and supporting families.

As a Customer Service representative, you'll manage parent inquiries and provide vital information about camp programs and procedures. This position is part of a dedicated team working to inspire future STEAM professionals. Short-term travel to various camp locations in Calgary, Edmonton, and Grande Prairie may occur as needed.

Key Responsibilities:• Answer parent inquiries via phone and email • Deliver accurate details on camp processes • Discuss behavioral incidents calmly with parents • Manage escalated parent interactions professionally • Support camp operations as assigned

Requirements:• Strong verbal and written communication skills • Professionalism and sound judgment in discussions • Experience handling sensitive conversations • Organizational skills for independent remote work • Willingness to travel if needed

Apply your skills and passion to support Camp STEAM’s mission in a fulfilling remote position. #J-18808-Ljbffr