Family Coach, Edmonton

About E4c e4c is a community-focused organization working toward the elimination of poverty through collaboration with partners across sectors. We are dedicated to changing lives and growing inclusive, caring communities by supporting individuals and families in times of need and creating pathways to self‑sufficiency. Guided by our core values of courage, compassion, connection, and commitment, we strive for excellence, innovation, and meaningful community impact.

Position Summary The Family Coach provides individualized, strengths-based support to families through coaching, goal setting, and resource navigation to promote stability and long‑term well‑being. Managing a caseload, the role delivers home and community‑based services using a family‑centered, trauma‑informed, and culturally responsive approach. Working collaboratively with teams and community partners, the Family Coach helps connect families to supports that enhance overall wellness and positive outcomes.

Schedule

Anticipated start date: July or August 2026

Monday to Friday, 37.5 hours per week (full‑time, office hours)

Flexibility to work occasional evenings and weekends, with adjusted scheduling

Local travel required between office locations, family residences, and community events

Key Responsibilities

Provide strengths‑based coaching and support to families through regular home and community visits, fostering trust, engagement, and stability.

Use coaching techniques and assessment tools to help families identify strengths, set goals, and develop actionable service plans.

Monitor progress through ongoing follow‑ups, adapting plans to meet evolving family needs and circumstances.

Support families in building life skills, including problem‑solving, communication, and self‑advocacy, to promote independence.

Connect families to community resources and assist with navigating systems such as housing, education, healthcare, and social services.

Collaborate with interdisciplinary teams and community partners to ensure coordinated, wraparound service delivery.

Maintain accurate documentation, reporting, and data entry in compliance with organizational standards and privacy requirements.

Education

Diploma or Bachelor’s Degree in Social Work, Psychology, Social Sciences, or a related field (or an equivalent combination of education and relevant experience).

Certification

Valid Class 5 Driver’s License and vehicle

Proof of vehicle insurance, registration, and 3‑year driver abstract

Standard First Aid and CPR

Suicide Intervention

De‑escalation

Trauma‑informed Care

Training or experience using Ages and Stages Questionnaires (ASQ/ASQ‑SE) would be an asset

Training in Motivational Interviewing (MI) and/or coaching approaches would be an asset

Experience

3+ years of experience working with families in coaching, case management, or community‑based social service settings

Experience working with diverse populations, including newcomers and culturally diverse families

Knowledge of the Sustainable Livelihood Framework and its application in family support and goal planning

Knowledge of the Child, Youth and Family Enhancement Act (Alberta)

Knowledge of community resources, service networks, and referral pathways

Strong understanding of family systems and strengths‑based, family‑centered practices

Demonstrated ability to develop, implement, and monitor measurable goals and action plans

Proficiency in MS Office, SharePoint, and database systems, with strong documentation skills

Compensation And Benefits

Competitive Salary: $25.90– $34.09 per hour (based on experience and scope)

6% vacation pay + paid sick days

Robust Benefits Package

Employee Family Assistance Program (EFAP)

Health Spending Account (HSA)

RRSP Matching

Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.

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