Store Manager, Delta

The Role The Store Manager works with the District Supervisor to oversee all store operations, as well as plan&execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, as well as their team’s training&development. The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities

Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.

Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.

Taking action with the support of the District Supervisor on low performance and resolving conflicts.

Recruiting and retraining talent by motivating their team and recognizing good performance.

Conducting administrative and operational duties as required.

Performing opening and closing procedures as per operational guidelines.

Ensuring health and safety standards are adhered to.

Preparing and managing employee weekly schedule.

Handling customer complaints and resolving them in a timely manner.

Comply with all head office requests regarding store operations.

Processing and managing all incoming merchandising shipments.

Handling all returns to head office as required. Li>Comply with policy and regulations as per the company’s employee manual.

Processing cash/credit/debit purchases at the register.

Qualifications

Minimum of 2-3 years retail management experience

High school diploma or equivalent

Experience and/or education in visual merchandising

Solid business acumen

Proven people development skills and ability to assess talent

Strong time management and priority-setting skills

Ability to manage stress in a fast‑pace environment

Ability to delegate tasks and take ownership

Ability to lead a team in a positive and inclusive manner

Physical Requirements

Ability to stand for extended periods and climb a ladder;

Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

Days, evenings and weekends.

The expected wage for this position is $22.75 - $29.00 per hour.

Benefits

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Employee discount

Upgraded eligibility for Ardene Rewards

Birthday paid off&Wellness days

Wellness initiatives

Cool contests

Opportunities for growth

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