Technical Training Unit Manager At Intact Shubenacadie, Shubenacadie East

Drive team success at Intact as a Technical Training Unit Manager in a hybrid model. Lead and develop trainers to enhance claims employee onboarding and improve learning effectiveness. Joining the Claims Learning&Development team, you will manage and inspire a group of trainers focused on delivering top‑notch technical training. This role emphasizes collaboration and continuous improvement while acknowledging the specific operational needs of the Quebec and Atlantic regions. Key Responsibilities

Lead and develop a motivated team of trainers Foster a culture of collaboration and quality focus Roll out onboarding and technical training pathways Build performance indicators to enhance training effectiveness Collaborate with L&D team for consistency across regions Requirements

4–5 years of management experience Robust understanding of claims operations in Quebec and Atlantic Proven experience in technical training delivery Excellent planning and organization skills Bilingual in French and English for effective communication Shape the future of training at Intact, focusing on team development and claims expertise.

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