Client-Focused TLM Consultant at ADP, Hants County (Shubenacadie)

Support clients effectively as a TLM Consultant with ADP, specializing in Time and Labor Management solutions. Resolve operational questions to enhance payroll efficiency through expert guidance.

As a Client-Focused TLM Consultant, you will work closely with clients to identify and resolve challenges related to Time and Attendance software. This role requires engaging communication and a thorough understanding of technical support. The position follows a hybrid work model for optimal work-life integration while achieving call metrics.

Key Responsibilities:• Understand clients' Time and Labor Management needs • Resolve hardware and software inquiries effectively • Build trust through consistent client engagement • Collaborate with internal team members for solutions • Follow established service and call handling practices

Requirements:• Bilingual in French and English • Proven customer service delivery skills • Basic understanding of networking and technical applications • Post-secondary diploma or equivalent experience • Strong attention to detail and communication abilities

Utilize your skills at ADP to enhance client relationships and advance Time and Labor Management solutions. #J-18808-Ljbffr