Residential Manager (Comox)

Position Details

Job Title: Residential Manager (Comox) Location: Comox, BC Reports To: Director of Operations About the Role

We’re looking for a dedicated and experienced Residential Manager to join our team in Comox. The role involves overseeing residential homes in community‑based and residential settings, managing day‑to‑day operations, ensuring quality of care, and supporting staff growth and administrative duties.What You’ll Do

Program&Service Delivery

Lead the day‑to‑day operations of residential homes, ensuring high‑quality, person‑centered care Champion individualized support by aligning services with each person’s goals, needs and preferences Continuously assess program effectiveness and implement improvements Promote community inclusion, life skills development and overall well‑beingStaff Leadership&Development

Support recruitment, onboarding and supervision of support workers Provide coaching, feedback and performance management to build a strong, capable team Develop and manage staff schedules to ensure consistent, quality coverage Foster a positive, respectful and collaborative team culture Operations, Compliance&Risk Management

Manage program budgets responsibly, ensuring effective use of resources Maintain accurate documentation and reporting in line with agency and regulatory requirements Ensure compliance with all applicable legislation, policies and licensing standards (CLBC) Respond to incidents, concerns and emergencies with professionalism and urgencyParticipate in audits, inspections and quality improvement initiatives Relationship&Stakeholder Management

Build strong relationships with families, caregivers and community partners Collaborate with healthcare professionals and external agencies Keep senior leadership informed through regular updates and reporting About You

We are looking for a candidate who brings the required experience and passion for person‑centered care. Qualifications

Diploma or degree in Social Services, Psychology, Human Services or a related field (preferred) Minimum 2 years of experience in community living or residential care Previous leadership or supervisory experience is an asset Valid Class 5 Driver’s Licence Current First Aid certification Valid TB testSkills&Abilities

Strong understanding of person‑centered planning and support practices Solid experience with budgeting and administrative responsibilities Excellent leadership, communication and problem‑solving skills Highly organized with the ability to manage competing priorities in a fast‑paced environmentWorking Conditions

Primarily office‑based, with regular visits to residential homes. Flexibility to work occasional evenings, weekends or be on‑call as needed. Dynamic environment requiring responsiveness and sound decision‑making. Schedule

Monday to Friday 9am to 4pm

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