Teladoc Health Patient Support Representative, Coquitlam
Teladoc Health Patient Support Representative, Coquitlam
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Coquitlam, Canada -
Publiée: hier
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Description
Deliver exceptional care as a Patient and Member Support Representative with Teladoc Health. Provide top-notch service and handle inquiries within a fast-paced call center environment.
In this Tier 1 role, your primary responsibility will be addressing inbound calls, emails, and chats from patients and members. You will effectively communicate complex information while ensuring high satisfaction levels. Problem-solving and organizational skills are vital as you navigate challenges and occasionally manage crisis situations.
Key Responsibilities:• Manage inbound calls and inquiries from patients and members • Resolve issues efficiently and coordinate service queues • Provide clear information about Teladoc Health services • Handle crisis situations professionally when necessary • Collaborate with team members while working independently
Requirements:• Demonstrated empathy and patience in customer interactions • Outstanding organizational ability to juggle multiple tasks • Adaptable to new processes and procedures • Fluent in both English and French • Capability to thrive in a dynamic, fast-paced setting
Bring your communication skills and problem-solving expertise to provide superior support at Teladoc Health. #J-18808-Ljbffr
In this Tier 1 role, your primary responsibility will be addressing inbound calls, emails, and chats from patients and members. You will effectively communicate complex information while ensuring high satisfaction levels. Problem-solving and organizational skills are vital as you navigate challenges and occasionally manage crisis situations.
Key Responsibilities:• Manage inbound calls and inquiries from patients and members • Resolve issues efficiently and coordinate service queues • Provide clear information about Teladoc Health services • Handle crisis situations professionally when necessary • Collaborate with team members while working independently
Requirements:• Demonstrated empathy and patience in customer interactions • Outstanding organizational ability to juggle multiple tasks • Adaptable to new processes and procedures • Fluent in both English and French • Capability to thrive in a dynamic, fast-paced setting
Bring your communication skills and problem-solving expertise to provide superior support at Teladoc Health. #J-18808-Ljbffr
Informations clefs
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Nom de l’entrepriseTeladoc Health -
Titre de posteTeladoc Health Patient Support Representative
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Signaler -
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Teladoc Health Patient Support Representative est visible sur Locanto dans la rubrique Coquitlam Autres métiers.
Dans cette rubrique, il n’y a actuellement pas d’autres annonces pour Coquitlam.
Vous voulez en voir plus? Alors élargissez votre recherche pour consulter les annonces dans les alentours de Coquitlam, comme par exemple Autres métiers à Port Moody, New Westminster ou encore Burnaby. Il y a encore plus de petites annonces dans un rayon de 15 km pour cette rubrique. Cliquez ici pour consulter ces annonces.
