Front Desk Agent in Rural Hotel, Northwest Newfoundland/Eastern Labrador (Mary's Harbour)

Take on the role of Front Desk Agent in a rural hotel, focusing on guest service, room assignments, and handling inquiries. Your flexibility and efficient skills will be essential for creating an exceptional experience.

As a Front Desk Agent, you will register guests upon arrival, manage reservations, and assist with complaints and claims. A background in hotel or similar environments is necessary, as is the ability to perform clerical duties. This position operates in a fast-paced environment that values efficient guest interactions and effective problem-solving.

Key Responsibilities:• Register and assign rooms for arriving guests • Handle complaints, claims, and guest inquiries • Process reservations and maintain room inventory • Share information on local attractions and hotel services • Ensure compliance with emergency and safety procedures

Requirements:• 1-2 year college diploma or equivalent • Relevant experience of 1 year in hospitality services • Familiarity with word processing and spreadsheets • Strong client service and organizational skills • Required criminal record check

Contribute to our hotel's success by delivering outstanding guest experiences. #J-18808-Ljbffr