Front Desk Agent in Rural Hotel, Northwest Newfoundland/Eastern Labrador (Mary's Harbour)

We are hiring a Front Desk Agent for our picturesque rural hotel. Bring your customer focus and administrative skills to enhance our guests' stays.

In this pivotal role, you will ensure smooth checking in and out processes for guests while addressing inquiries and managing reservations. This position requires strong communication and organizational capabilities to align with hotel standards. You will work in an active environment and engage with guests directly throughout your shifts.

Key Responsibilities:• Register guests and assign rooms efficiently • Take and manage reservations for guests • Respond to inquiries regarding hotel services and local attractions • Maintain financial records and balance cash drawers • Adhere to safety procedures and manage emergency protocols

Requirements:• 1-2 years of relevant experience in hospitality • Diploma or certificate in hotel management or related field • Familiarity with database and reservation systems • Excellent communication skills with a client-focused mindset • Ability to maintain composure in fast-paced scenarios

Join our team where your skills in customer service and administration will make a real difference for our guests. #J-18808-Ljbffr