Commercial Insurance Advisor, Canmore

Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer‑driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to create a respectful and inclusive work environment.

We want like‑minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism.

We invest in our team members. Your success is our success, and our purpose of“we’re here to help people” motivates us to attract and retain talent for the long term. We offer countless opportunities to grow in an environment that values our most important assets: you. Our company has over 200 offices across Canada and offers flexible work arrangements.

We have an opening for a

Commercial Insurance Advisor

to join our Commercial Team working from the

Canmore

office in

Canmore, AB

on a

Permanent Full Time Basis .

Employee Perks

Flexible health and dental insurance benefits package

Personal Spending amount to invest in your healthy lifestyle

RRSP– Registered Retirement Savings Plan with company matching

ESPP– Employee Share Purchase Plan (TSX:IFC) with matching aspect

‘Dress for your day’, dress according to your daily schedule

Competitive compensation package with bonus component

Employee discount program, including Apple, Bell, Rogers and more!

Paid Time Off: personal days, volunteer days, exam/study time, jury duty and starting at 3 weeks of vacation per year

Recognized as one of Canada’s best employers (Kincentric 2024)

Role Responsibilities Provide front‑line customer service for commercial lines policies and take responsibility for retention and account development of existing clients, quoting and placing new business as required.

Service ongoing client needs, advise on insurance matters, conduct needs assessments, recommend solutions, answer inquiries, conduct care calls and process renewals.

Sell new policies/write new business to existing or new clients while retaining existing book of business.

Contact underwriters and adjusters to discuss guidelines and policies.

Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals.

Stay current on underwriting rules and workflow processes.

Actively participate in training initiatives.

Participate in community marketing initiatives.

Successful Candidate Profile

High School and/or Post‑Secondary Education.

Previous commercial insurance experience is an asset.

AIC Level I or 2 General Insurance License.

Proficiency in EPIC is an asset.

Proficiency in Cisco Finesse is an asset.

Proficient in MS Office (Word, Excel, Outlook).

Previous sales experience.

Excellent customer service skills and adept at conflict resolution.

Demonstrated ability to handle multiple priorities successfully.

Strong analytical and organizational skills.

Excellent verbal and written communication skills.

Ability to pass a criminal and credit check.

We encourage applicants who feel they meet these skills to apply.

We thank all applicants for their interest; only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink also strives to create and maintain an inclusive workplace that embraces diversity and makes all team members and customers feel welcome and appreciated.

Discover more about BrokerLink: BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference.

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