Member Service Representative - Union, Radium Hot Springs

Do you…

go above and beyond to provide exceptional service? Do you thrive on building strong relationships by inspiring trust and confidence? Do you have experience in sales and demonstrate the drive to achieve results? Do you love learning and have a passion for self and career development? If so…

we want to hear from you! We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Part‑time Member Service Representative in our Invermere and Radium branches. You are the front-line staff in our branches responsible for assisting our members with their day‑to‑day financial transactions while identifying opportunities to refer and cross‑sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.We are looking for an individual who:

Knows the world is ever‑changing and embraces challenges head‑on. Uses software applications and technology in their day‑to‑day life. Knows what we do, why we do it, and why they want to be a part of it. What we offer:

$29.15 per hour Continual training, development, and coaching Confidential employee and family assistance program Unique staff benefits on products such as bank accounts, loans, and mortgages The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiativesA fulfilling career in a progressive organization that embraces leading strategic initiatives A workplace that puts community and employees first, supporting local non‑profits, student bursaries, and community sponsorships Working at Kootenay Savings is more than just a job; it’s an opportunity to build a meaningful career in an environment of teamwork, dedication, and community.

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