Ice Cream Bar Manager, Grand Tracadie

Position Summary The

Ice Cream Bar Manager

is responsible for the day-to-day operation of a busy, casual ice cream bar, ensuring fast, friendly service, consistent product quality, and a positive guest experience. This role requires strong hands-on leadership, the ability to manage high volumes during peak tourism periods, and effective supervision of a largely casual and student workforce.REPORTS TO: Director, Folk Food Group Key Responsibilities Oversee daily ice cream bar operations including opening, closing, and peak-hour service Ensure consistent product quality, portion control, and presentation Maintain a clean, welcoming, and well-organized service area Manage guest interactions and resolve concerns quickly and professionallyMonitor line flow and service speed during high-volume periods Assist with Hiring Train and supervise ice cream bar staff Schedule staff based on weather, volume, and tourism demand Provide on-the-floor coaching and feedback Ensure company policies and service standards are being met Address attendance, performance, and conduct issues in a timely and respectful mannerInventory, Cash&Product Management Manage daily inventory including ice cream stock, cones, toppings, and supplies Monitor product rotation and freezer organization Minimize waste and product loss Ensure proper cash handling, POS procedures, and daily reconciliations Complete daily checklists and basic reporting as requiredEnsure compliance with: PEI food safety and sanitation standards Public Health requirements Workplace health and safety practices Maintain cleanliness of freezers, prep areas, and service counters Ensure staff always follow hygiene and food-handling procedures Qualifications&Experience Previous experience in food service or quick-service management preferred Experience supervising youth, students, or casual staff is an asset Strong customer service and communication skills Ability to work efficiently in a fast-paced, high-volume environment Comfortable working flexible hours including evenings, weekends, and holidaysFood Safety Certification (or willingness to obtain) Folk Food Group is an equal opportunity employer. We wish to thank all applicants for their interest; however, only those selected for an interview will be contacted. Tagged as: 60030 Languages:

English

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