Chief Hotel Officer, Montague

At MurphyHospitality Group (MHG), we pride ourselves on an exceptionally high standardof quality service and products. It takes the best people to reach this higherstandard of excellence. We believe in extensive training and providing ourpeople with an excellent benefits program, competitive wages, professionaldevelopment and advancement opportunities. At MHG, it’s all about the people!

MHG Hotel Division The MHG Hotel Division currently operates four boutiquehotel properties on PEI including the award-winning Mysa Nordic Spa in St.Peters Bay, the 5-Star Great George Hotel and The Hotel on Pownal in downtownCharlottetown, and The Loyalist Country Inn in Summerside.

Chief Hotel Officer Reporting to the CEO, the Chief Hotel Officer (CHO) is akey member of the MHG Senior Leadership Team, responsible for overseeing theoverall performance, operations, and strategic direction of the Hotel Division.

This role provides leadership to the management teamsacross all hotel properties, driving operational excellence, financialperformance, and the consistent delivery of the world-class guest experiencesour properties are known for. The CHO will lead, coach, and mentor leadersacross the division, fostering a culture grounded in collaboration,accountability, and continuous improvement.

The ideal candidate is a proven hospitality leader with agenuine passion for the industry and a strong ability to champion and embedMHG’s core values across all locations. This is a unique opportunity to bringfresh perspective, innovative ideas, and strategic insight to an alreadyhigh-performing team.

As Chief Hotel Officer, You Will

Partner with hotel property leaders todrive strong performance across all areas of operations

Provide clear guidance, support, anddirection to hotel teams, championing MHG’s culture and core values

Identify and evaluate strategicopportunities for each property, including the development and implementationof programs that support company and hotel goals

Conduct regular property visits andguest experience analysis to ensure alignment with service excellence and brandstandards

Communicate property-specific goals andobjectives, ensuring alignment and accountability across management teams

Collaborate with hotel leaders toreview, enhance, and evolve training programs and succession plans forfront-line team members

Address employee relations withprofessionalism and consistency in partnership with General Managers

Support the ongoing professionaldevelopment of both management and front-line teams

Provide oversight and direction onstaffing and labour management, ensuring alignment with company policies andoperational needs

Review and approve annual businessplans and financial budgets for each hotel property

Actively contribute as a member of theSenior Leadership Team, participating in company meetings, training sessions,conferences, and annual planning activities

Who You Are

Interpersonal Savvy– relates well toall kinds of people, builds great rapport and relationships

Customer Focus– dedicated to meetingthe expectations of internal and external clients

Priority Setting– Creates clarity /focus, eliminates roadblocks, spends time on what’s most important

Planning and Organizing– Sees thingsthrough to completion, can marshal resources to get things done

High level of commitment andsituational awareness

Exceptional business and financialacumen

Proven problem solver who can think,learn and adapt on the fly

What You Bring

Bachelor’sdegree in business management, hospitality or a diploma in hospitality/tourismmanagement

5+ yearsexperience in Hotel Management at the General Manager level or above

Demonstrated experiencemanaging boutique style properties will be considered an asset

Previous Sales&Marketing experience in the accommodations industry

Ability toanalyze financial data in order to make strategic decisions, previousaccounting or financial budgeting experience is required

Must have avalid drivers license and ability to travel across multiple locations (on PEI)

What We Offer

Competitive Annual Salary

Sr. Leadership Bonus Program

Monthly Cell Phone Allowance

Company Matching Registered RetirementSavings Program

Health, Vision and Dental benefitsprogram

Executive Wellness Benefit

Professional development opportunities

MHG wellness and fitness programs

MHG Team Card - discounts to localshops and restaurants

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