Customer Experience Renewal Sales Agent, Sydney

Join MCI in Sydney, NS as a Customer Experience Renewal Sales Agent. Engage with customers, close sales, and enhance service offerings while working in a dynamic environment.

In this role, you will be the voice of MCI, connecting with customers to understand their needs and deliver exceptional service. This position involves promoting new products to existing clients and ensuring a top-notch experience while maintaining accurate records and adhering to company protocols. Your goal will be to enhance customer satisfaction through effective problem-solving and communication.

Key Responsibilities:• Professionally manage inbound and outbound communication • Understand and resolve customer inquiries effectively • Promote products and identify renewal opportunities • Maintain customer records with accuracy • Collaborate with teams for issue resolution

Requirements:• Must be 18 years or older • High school diploma or equivalent • English fluency required • Experience in data entry and Microsoft Office • Strong organizational and communication skills

Contribute to customer success and satisfaction while advancing your career in sales at MCI in Sydney. #J-18808-Ljbffr