Customer Service Representative / Inside Sales, Sydney

We are looking for a full time

Customer Service Representative/Inside Sales

to join our team in our Spartan Industrial Marine branch located in

Sydney, NS . Our ideal candidate will represent Spartan Industrial Marine with a strong positive attitude and a drive to succeed; all in an effort to ensure optimal client satisfaction.

Compensation and Benefits

Competitive salaries plus bonuses

Generous RRSP matching program 5% (after one year)

Full health and dental benefits (shared costs)

Great schedule-Monday to Friday 8-5

Personal&Professional Development Opportunities

Fun&engaging working environment

Free parking

Principle Responsibilities

Provides excellent customer service and promotes a positive experience to Spartan’ prospective customers and current customers.

Enters all orders in a timely manner and communicates the information to the respective personnel.

Maintains an accurate database– update customer information as required.

Supports ongoing sales support activities, such as quotations, follow-up quotations etc.

Assists customers with product information and other inquiries.

Proactively contacts the customer to promote Spartan’ products and services to meet/exceed daily outbound call goals.

Responsible for the day-to-day interactions and sales functions between customers, Territory Managers and the product supply functions within Spartan.

Client service via telephone, in-person and electronic communications.

Supports Territory Managers with a focus on fulfilling quotations, orders and correspondence.

Required Knowledge And Training

High school diploma or equivalent required.

Minimum 1-2 years of sales experience.

Excellent verbal and written communication skills.

Strong analytical, problem-solving and negotiation skills.

Must be organized and able to prioritize and manage multiple tasks.

Energetic and enthusiastic attitude.

Driven to reach sales goals and learn new skills.

Strong organizational and time management skills.

Must be currently living in the area

Please note Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment.

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