Client Care Representative– Personal Lines Renewals, Campbell River

Personal Insurance Advisor– Renewal Team As a

Personal Insurance Advisor for our Renewal Team , you will help protect individuals' most valuable assets. You will provide outstanding client service through a positive, friendly manner while educating clients on habitational, travel, and automobile insurance product knowledge.

A day in the life

Proactively engage with clients

prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.

Build and nurture relationships

with clients by offering exceptional service and ensuring their policies are up-to-date and accurately reflect their circumstances.

Generate and identify cross‑sell opportunities

by reviewing clients’ portfolios and recommending additional products or services that add value and enhance coverage.

Achieve retention goals and client satisfaction targets

through diligent follow‑up and personalized attention to renewal details.

Stay informed and knowledgeable

about Personal Lines products, ensuring the ability to provide expert advice and solutions.

Enjoy flexibility

with a hybrid role that allows for a combination of in‑branch and remote work.

What you will bring to the team

Minimum 1‑year Personal Insurance experience.

Level 2 General Insurance License is an asset but not required.

Desire and proactive ability to deliver exceptional client service.

Demonstrated ability to work in a high‑volume, fast‑paced team environment.

Keen eye for detail and high sense of urgency.

Strong communication skills in both written and verbal.

Demonstrated ability to drive sales initiatives.

Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance&Risk Management Diploma).

Salary Expectations&Benefits The expected salary range for this position is

$45,000 to $55,000

and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International offers a comprehensive benefit and total compensation package that could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, eligible bonuses, and commissions for some positions.

Employment Conditions The employment offer is contingent upon completion of a successful background check.

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