Customer Service Representative - Bilingual Focus, Cambridge

Exciting opportunity for a Bilingual Customer Service Representative at Clarion in Cambridge, ON. Provide unparalleled support to customers and enhance service delivery through your language skills.

As a Bilingual Customer Service Representative, you will manage various customer requests, including orders and returns. Your proactive problem-solving and attention to detail will play a crucial role in meeting Clarion's expectations for service quality. The role requires strong ERP proficiency and communication skills to thrive in a busy, collaborative environment.

Key Responsibilities:• Process and track incoming customer orders and returns • Maintain clear and accurate transaction records • Provide timely responses to customer questions with resolve • Support team initiatives to meet service level targets • Handle stressful situations with effective conflict resolution

Requirements:• Minimum high school diploma; post-secondary preferred • Bilingual in French and English, including writing • 2+ years experience with ERP software • 3+ years customer service background, in healthcare preferred • Proficient in Microsoft Office; Great Plains experience desired

Leverage your bilingual skills and customer focus to contribute to Clarion's commitment to healthcare excellence. #J-18808-Ljbffr