Pharmacy Assistant Production Lead, Burnaby

Job Details

Description

Position Summary

At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way.

CareRx is looking for a

Pharmacy Assistant Production Lead

to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. The Pharmacy Assistant will assist with the preparation, packaging and organization of medication deliveries, while supporting daily operations in accordance with the Pharmacy Standards of Practice.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work‑life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority— without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well‑established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer‑nominated awards, team shout‑outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun— we make time to connect, celebrate and enjoy the moments that bring us together.

Position Overview The Pharmacy Assistant Lead will be reporting to the Operations Manager. The position is responsible for technical and workflow functions concerning the Pacmed department, specifically, training of new pharmacy assistants, troubleshooting staff inquiries, investigating incidents in the Pacmed department and meeting daily operational objectives. They are also responsible for projects and pharmacy initiatives in the department as delegated by the pharmacy management team.

Role Accountabilities

Performs operational duties to support the overall Pacmed department objectives

Lead and carry out Pacmed activities

Troubleshoots and resolves staff inquiries about the workflow

Leads training of new pharmacy assistants, and provides work related feedback to existing staff members in a timely manner

Reviews the daily workflow throughout the day and reports delays to the Manager on duty

Investigate incidents as it pertains to the Pacmed department, as assigned by the pharmacy manager

Proactively provides solutions to resolve issues in the department

Complete filing requirements in accordance with the College regulations

Provides timely updates and reports concerns to the Pharmacy ManagerWork in collaboration with the Pharmacy Manager and Operations Manager to implement corporate initiatives relating to Pacmed workflow efficiency

Maintain customer service expectations in a timely manner, knowing when to involve their direct manager

Perform other duties as assigned to support CareRx

New Home set up on PacMed

Work with Mckesson for maintenance and repairs

Work with inventory Specialist on stock, drug subs and new generics for PacMed

Audit canister counts, expiry dates and drug costs in PacMed Core

Prepare all PacMeds for inventory and participate in all inventory counts

What you will bring to the team

Ability to build and maintain strong team relationships

Excellent verbal and written communication skills

Ability to prioritize work demands

Excellent problem‑solving and decision‑making skills

Ability to manage workflow and priorities in order to meet deadlines

Strong attention to detail

Maintain confidentiality of patient and employee information as per organizational policy

Strong customer service skills preferred

Minimum one year of pharmacy experience

Experience with medication packaging machines required

Experience with Kroll system an asset

Experience with MS Office, such as Outlook and Smartsheet, an asset

Compensation Range:

$2 Lead Premium– Actual pay rate will be based on the individual candidate’s credentials and experience.

Location:

This is an on‑site role at our 8525‑8501 Commerce Crt, Burnaby V5A4N3

Work Shifts:

5 days a week, working on Saturday and Sunday as a Production Lead

Opportunity:

This is a current existing position

AI Disclosure:

CareRx does not use AI to screen candidates

CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process.

All applicants must successfully pass satisfactory background screening which can include, depending on role, a Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted.

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