Senior Systems Engineer, Production, Burnaby

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience by bettering the lives of legal professionals while increasing access to justice. About this Role

Senior Systems Engineer, Production– Platform Team. Available to candidates across Canada. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in the office minimum twice per week on one of our Anchor Days. Responsibilities

Design, build, and maintain the AWS infrastructure supporting Clio’s production environments. Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance. Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience.Enhance observability and reliability, refining alerting, monitoring, and incident response. Lead cloud optimization projects, improving performance, cost efficiency, and security posture. Mentor and guide team members, fostering a culture of technical excellence and continuous learning. Partner with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.Qualifications

Deep experience designing, deploying, and operating AWS infrastructure and managed services (RDS, EKS, Lambda) at scale. Strong expertise with Terraform and infrastructure automation. Proficient coding skills, either in application development or building automation and tooling. Proficiency in container orchestration and cluster management.Experience with CI/CD systems such as Buildkite, GitHub Actions, etc. Familiarity with observability platforms (Datadog, Prometheus, Grafana, etc.). Familiarity with Linux systems administration, networking, and observability tooling. Excellent communication and documentation abilities, with a focus on knowledge sharing and team collaboration.Growth mindset towards process improvement and new technologies, especially AI. Demonstrated interest in improving your craft by using AI. Desired Experience&Bonus

Experience with Kubernetes (EKS) on AWS in production environments. Expertise with best practices for managing and securing Cloud environments at scale. Prior experience in platform engineering or developer productivity teams. Prior experience working with software teams building and shipping applications to the Cloud.Hands‑on experience managing and scaling distributed data stores (e.g., MySQL/Aurora) at scale, including troubleshooting database bottlenecks and implementing robust backup and disaster recovery strategies. Compensation&Benefits

Competitive, equitable salary with top‑tier health, dental, and vision insurance. Hybrid work environment – expectation for local employees (Vancouver, Calgary, Toronto, Dublin, London, New York City, Sydney) to be in office minimum twice per week. Flexible time off policy, with an encouraged 20 days off per year.$2000 annual counseling benefit. RRSP matching and RESP contribution. Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years. Salary range: $149,600 to $202,400 CAD, with separate bands for other regions based on local currency. Diversity, Inclusion, Belonging&Equity (DIBE)&Accessibility

We pride ourselves on building an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process; please let us know your needs.Location&Remote Work

Clio operates globally and offers a hybrid work model. Local Clions in select cities are expected to travel to the office at least twice per week. Remote work is possible for this role as indicated by the posting (LI‑Remote).

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