Customer Service Associate I, Burnaby

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Location: 9638 Cameron Street, Burnaby, British Columbia V3J 1M2. Job Type: Part-time. Responsibilities

Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well‑stocked and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standardsEnsure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentableOther duties as assigned Qualifications

High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive liftingExcellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem‑solving and decision‑making skills are required

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