Product Support Representative - Parts Sales, Burnaby

Inland Truck&Equipment is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Truck&Equipment and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Burnaby, BC.

SALARY The pay structure for this position is a base salary plus commission with on target first year on-target earnings of $80,000- $100,000.

CANADA BENEFITS PACKAGE Our employees receive a generous benefits package including:

Extended Medical (including Vision)

RRSP with employer matching program

Long Term and Short-Term Disability

Life Insurance

Paid Time Off

On-going training opportunities

THE OPPORTUNITY The Product Support Representative (Outside Parts Salesperson– Truck Parts Sales) is a sales leader in heavy truck parts sales and will be responsible for selling heavy truck parts and accessories to new and existing customers. In this role you will also be responsible for developing, maintaining and enhancing maximum parts department profitability and sales volumes of assigned accounts within a designated territory. In this outside sales position you will call on customers, introduce products and promotions and provide superior customer service to all accounts in your territory.

This position requires knowledge of heavy truck parts, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson.

YOUR RESPONSIBILITIES

Develop and achieves maximum sales volumes consistent with sales projections for assigned accounts

Provide value added services with consistent customer visits

Conduct new (cold) sales calls on a weekly basis

Monitor operations of assigned accounts, offers advice and assistance when required in areas such as inventory control, available services, new products and/or product enhancements

Conduct sales calls with assigned accounts to introduce new products and promotions

Provide superior customer service to all accounts

Plan territory coverage and manages time consistent with expectations of management

Complete customer call report with weekly summary of results

Control personal expenses within the approved budget and submits weekly expense reports

Investigate and refers customer issues to the appropriate Department Manager and/or General Manager

Assist counter personnel with orders, deliveries and customer inquiries

WHAT WE LOOK FOR

High school diploma or general education degree (GED)

Qualification as a truck Parts Journeyperson preferred

Three years related experience and/or training; or equivalent combination of education and experience.

Knowledge of heavy truck parts and accessories, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson required.

Excellent sales skills, preferably in a related field

Proficient in Microsoft Word and Excel.

Strong organizational skills

Must have valid Driver’s License

Strong business ethics with a professional approach at all times

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

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