Technician, Installation 2, Burnaby

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

Day-To-Day Responsibilities:

Perform installation tasks and client training as noted in job summary based on project scope and directives

Demonstrate job site leadership and oversee Level 1 Technicians quality of work

Read and interpret project system schematics and architectural/construction blueprints

Use hand and power tools to solder and crimp connectors along with various other AV systems installation related task

Test point to point cabling and functionality of systems

Track, manage and secure all associated equipment and tools on jobsite

Work with office staff to initiate return material authorizations as needed

Communicate daily job site status to the Project Manager

Act as customer liaison on site per project scope and directives - direct on‑site change requests to Project Manager for confirmation and final direction

Communicate and coordinate with other trades on site

Travel to various job sites required

Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

Items to Consider:

AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

This position will generally work on customer sites and may deal with a construction site type of work environment.

WHAT WE’RE LOOKING FOR Must‑Haves:

Strong communication and interpersonal skills for interacting with clients, colleagues, and vendors; with the ability to explain technical concepts clearly and concisely, focused on customer success and satisfaction.

Intermediate understanding of audio‑visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.

Intermediate proficiency in installing, terminating, and troubleshooting low‑voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.

Intermediate ability to diagnose and resolve technical issues with audiovisual equipment and systems.

Intermediate understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP‑based systems, streaming, cloud‑based services). Ability to lead site teams on small projects.

Ability to lead site teams on small projects.

Ability to use hand and power tools in a safe and efficient manner.

Ability to work and think independently to meet deadlines.

Intermediate knowledge and use of specific test equipment for required applications.

Intermediate knowledge and application of industry installation safety codes and standards.

Ability to advise Project Manager on installation related concepts affecting project planning, scheduling, and budgeting.

Ability to advise Project Engineer in developing solutions to complex technical issues.

Ability to assist Programmer in loading and testing code on site.

Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL Driving Privileges standards

Minimum of 2 - 4 years of audiovisual installation experience required

Minimum of a High School Diploma or equivalent required.

Nice‑To‑Haves:

Formal education in Audio Visual, Electronics or related field preferred

External Training:

Valid and current AVIXA CTS General Certification preferred

Specific industry specific and manufacturer training / certifications to meet AVI‑SPL skill/ability requirements

OSHA 30‑Hour Construction Course

Ability to obtain formal approved clearances (Government or system specific) may be required

WHY YOU’LL LIKE WORKING HERE

Medical benefits, including vision and dental

Paid holidays and PTO

Enjoyable and dynamic company culture

Training and professional development opportunities

MORE ABOUT US AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

At AVI‑SPL Canada Ltd., we proudly boast our core values – build connections, be trailblazers, own it, do the right thing, thrive together. We rely on each other to deliver the best solution for our customers. We love what we do, and every member of our team is essential to our success.

We strive to create a work environment in which all individuals are treated fairly and with respect and have equal access to opportunities and resources.

Pay range: $26.45 - $33.72

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