Business Analyst 3, Burnaby

Business Analyst 3 Competition No: 2026-121

Duration: Regular Full Time

Salary: $9,264 - 9,656 - 10,064 - 10,511 - 10,953/month

Schedule: 70 hours bi‑weekly; Monday to Friday from 8:00 AM – 4:45 PM (mutual agreement between Monday to Friday, 7:00 AM to 8:00 PM)

Overview This position works in IT Strategy&Architecture. The Business Analyst 3 is responsible for detailed business process analysis, outlining problems, designing, configuring, and deploying modern solutions across a number of IT projects to digitize and automate business processes for three departments: Planning and Development; Engineering; and Lands&Facilities. The incumbent of this class performs tasks related to identifying business requirements, designing solutions, developing or configuring applications, and deploying them to support permitting, development approvals, asset management, and operational service delivery. The incumbent also provides guidance to junior staff, establishes performance metrics, identifies significant issues, oversees the development of solutions and/or workarounds, and ensures vendors provide adequate services to support projects or systems. Acting as a liaison between client departments, project teams, and vendors, the incumbent performs activities supporting the development or configuration of applications such as identifying all appropriate stakeholders regarding interfaces, ensuring the delivery of required functionality, coordinating unit tests and module walkthroughs to assess the quality of coding, and assisting in project‑management activities and the preparation of status reports, including business processes, Standard Operating Procedures (SOPs), and business cases. Performs related work as required.

Qualifications Completion of a university degree at the bachelor's level in computer science or a related discipline and considerable experience in systems analysis at the senior level, or an equivalent combination of training and experience. Considerable knowledge of problem definition and analysis applicable to business processes and systems planning such as IT and business strategic roadmaps, administrative principles and practices, and of business processes used within common municipal systems such as EnerGov or Amanda (Permitting), Tempest (Property Tax), ESRI GIS, and Infor (Public Works). The role requires considerable knowledge of IT components, processes, and developments such as implementing SaaS and COTS products in a hybrid of business‑ and data‑driven digital service initiatives using Lean Six Sigma or similar methodologies. Experience with development approvals for land use and permitting processes is highly desired. Professional certifications such as CBAP, IIBA, PMI-PBA and experience with project and change management will be an asset.

Equitable Hiring We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy'əm (Musqueam), Sḵwx-wú7mesh (Squamish), səlilwətaɬ (Tsleil‑Waututh), and kʷikʷəƛ'əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the host nations whose ancestors have occupied and used these lands, including parts of present‑day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of allbackgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

#J-18808-Ljbffr