Customer Service Specialist at Essentra, Burlington

Explore a rewarding Customer Service Specialist role with Essentra in Burlington, Ontario. This fully onsite position focuses on outbound customer engagement and effective order management.

As a Customer Service Representative, you'll play a key role in facilitating excellent customer experiences. The position involves executing a variety of tasks, including generating outbound calls, handling follow-ups, and providing customer delivery details. Strong communication and organizational skills are vital to support customers effectively.

Key Responsibilities:• Conduct outbound calls to customers and prospects • Provide timely responses to incoming inquiries • Manage order tracking and updates for customers • Recommend products based on customer specifications • Utilize CRM software for managing customer interactions

Requirements:• High School diploma required • Preferred 1 year of related customer service experience • Strong communication and time management skills • Knowledgeable in Microsoft Office Suite • Ability to handle multiple tasks simultaneously

Leverage your skills to make an impact at Essentra in Burlington! #J-18808-Ljbffr