RCAP Bilingual Customer Service Specialist, Burlington

Join RCAP as a Bilingual Customer Service Specialist in Burlington, Canada, providing exceptional support in both English and French. Your expertise will facilitate efficient problem-solving for clients and service partners.

This full-time role on the Portfolio Administration Team allows you to leverage technology and in-depth product knowledge to assist clients quickly and effectively. You'll have the opportunity to advise on complex issues, ensuring that clients receive the best possible guidance and solutions.

Key Responsibilities:• Act as the first point of contact for client inquiries • Utilize multiple systems to enhance service delivery • Resolve complex client issues with accountability • Maintain documentation on recurring problems • Ensure timely responses to calls and emails

Requirements:• Fluency in English and French • Familiarity with Ambit and MS Office tools • Knowledge of PPSA laws and lease documentation • Excellent organizational and multitasking abilities • Strong verbal and written communication skills

Bring your customer service expertise to RCAP and make a difference in Burlington. #J-18808-Ljbffr