Bilingual Customer Service Expert at Randstad, Burlington

Become a Bilingual Customer Service Expert with Randstad, where your initiative will enhance customer experiences in healthcare and pharmaceuticals. Deliver seamless service from the first call to order arrival.

Randstad is looking for a Bilingual Customer Service Expert to support customers effectively. You'll manage a variety of customer requests while ensuring accurate account details and prompt resolutions for Ontario East clients. Being part of a small team means your role is crucial in maintaining high service standards while fostering a cohesive work culture.

Key Responsibilities:• Respond to customer inquiries through calls and emails • Assist with returns, billing credits, and product queries • Ensure customer account details are continuously updated • Collaborate cross-functionally to accelerate responses • Troubleshoot shipping or pricing discrepancies

Requirements:• Speak and write fluently in French and English • 2+ years in professional B2B customer service • Competent in office applications, especially Excel • Great organizational and explanatory skills • A university degree or college diploma is preferred

Utilize your problem-solving expertise in a rewarding role with Randstad. #J-18808-Ljbffr