Business Operations / Office Manager, Burlington

Position Overview

As a Business Operations / Office Manager (exact title will be tailored to successful applicant/s), you will: Work closely with the President&COO to manage Ribbit's organizational machinery; keep us running smoothly as we grow! Manage recurring tasks and optimize processes spanning finances, HR, legal, IT, purchasing, marketing, and other core business functions. Assist project management and other special initiatives as needed. Be given trust and ownership to fulfill critical support functions that directly impact Ribbit, our customers, and our partners.Have the opportunity to grow within the company as we increase in size. Contribute to a vibrant, inclusive team culture that values personal development, respect, and excellence. Your Key Objectives Will Include

Support customer and vendor management—e.g. processing basic paperwork, preparing invoices and claims, sourcing quotes, purchasing. Support recurring finances—e.g. payroll, bookkeeping, external reporting and filings, budgeting. Coordinate people and events—e.g. arranging meetings and visits, booking travel and logistics, organizing team socials.Manage general office resources, facilities, IT, infrastructure—e.g. email, office software, internal tracking systems. Take on unique or special tasks and projects as needed, from coordinating media requests to proofreading proposals/presentations. Optional but highly desired: manage our social media accounts and outbound content.Other Details

No. of Positions: 1 Duration: Permanent Full-Time, starting Summer 2026 Base Compensation: 60K to 80K, salaried This is a hybrid role involving mostly remote work with occasional in-person activities—you must be in the Greater Toronto Area or willing to relocate. Competitive and comprehensive compensation, which includes 3 weeks of paid vacation, comprehensive health and wellness plans (health, dental, drugs), and credits for personal development and training.You must be eligible for a Government of Canada Secret security clearance and registration in the Controlled Goods Program—you must be a Canadian Citizen or Permanent Resident with no criminal record. Qualifications

Jack/Jill of all trades; no job is beyond or below you; you enjoy having a diverse set of jobs within the company. Passionate about operational excellence—achieving results efficiently, with a desire for continuous improvement. Knowledge of one or more areas of business operations—e.g. BD, finance, HR, IT, purchasing, etc.2+ years of experience working in a general business administration/operations role. High attention to detail and taking pride in achieving a job well done. Ability to learn new business skills and knowledge as required. Ability to travel for occasional conferences or other major events—expect 2-4 weeks per year.Hold a college diploma or university degree in a relevant area such as business administration, finance, accounting, science, or engineering. Preferred And Bonus Qualifications Include

Experience working in a similar role at a startup, small business, or growing company. Experience in social media, marketing, and/or graphic design. Soft Skills

Communication skills. Openness to give and receive feedback. Demonstrated ability to work independently, manage time carefully, and meet deadlines. Self-awareness, including knowing one's strengths and weaknesses. Taking initiative to seek, define, and execute tasks with minimal guidance.

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