Burlington Customer Service Representative Role

Boost your career with Essentra as a Customer Service Representative in Burlington, Ontario. This onsite role centers on customer inquiries, outbound calling, and efficient order processing.

In this full-time position, you will be responsible for a range of customer service tasks, including generating outbound calls and providing critical delivery information. Communication skills and the ability to multitask will be essential as you assist customers and manage order entries effectively.

Key Responsibilities:• Make quality outbound calls daily to engage customers • Handle incoming inquiries via phone, email, and in-person • Track orders and relay detailed information to customers • Advise customers on products based on applications • Login data using CRM software to manage information

Requirements:• High School diploma is mandatory • At least 1 year of customer service or sales experience strongly preferred • Excellent communication skills are essential • Proficiency in Microsoft Office required • Strong work ethic and reliability are a must

Contribute your customer service excellence at Essentra in Burlington! #J-18808-Ljbffr