Burlington Customer Service Administrator

Excel as a Customer Service Administrator with Evertz in Burlington, Ontario. This in-office role focuses on serving as the primary point of contact for customer inquiries and supporting the Service team.

In your role, you will accurately log customer inquiries, provide essential support for scheduling service-related travel, and manage documentation and training materials. Strong organizational, computer, and communication skills are necessary for navigating this active work environment.

Key Responsibilities:• Respond to customer inquiries and log cases for service staff • Provide administrative support to the Service department • Enter case information into the ticketing system efficiently • Assist in scheduling travel for customer visits • Maintain office supply inventory and prepare training documents

Requirements:• College degree in Business, Travel, or Administration • Strong verbal and written communication skills • Time management capability and problem-solving skills • Proficiency in computer usage is a must • Enthusiastic attitude and ability to work in a busy setting

Your organizational skills and dedication can make an impact on customer experiences at Evertz. #J-18808-Ljbffr