Senior Manager, Disaster Recovery, Brampton

Role Overview The Senior Manager, Disaster Recovery (DR) is responsible for leading the design, implementation, and continuous improvement of the organization’s IT Disaster Recovery program. This role ensures that critical technology systems, applications, and infrastructure can be restored within defined recovery objectives following disruptions, including cyber incidents, system failures, and major outages.

The role partners closely with Technology, Cybersecurity, Business Continuity, and Infrastructure teams to deliver an integrated resilience capability aligned to the NIST Cybersecurity Framework, with a strong focus on Recover (RC) and Respond (RS) functions.

Key Responsibilities 1. DR Program Leadership&Strategy

Lead the enterprise Disaster Recovery program, including strategy, roadmap, and governance

Establish DR policies, standards, and procedures aligned with the NIST Cybersecurity Framework and industry best practices

Define and track DR maturity metrics and KPIs (e.g., recovery success rates, RTO/RPO adherence)

Provide regular reporting to senior leadership and risk committees

2. Recovery Planning&Execution

Oversee development and maintenance of Disaster Recovery plans for critical systems and platforms

Ensure all plans are actionable, tested, and aligned with business priorities

Lead recovery efforts during major incidents, coordinating across infrastructure, applications, and vendors

Ensure clear runbooks and failover/failback procedures are in place

3. RTO / RPO Governance

Define and validate Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) in partnership with business and application owners

Ensure DR solutions are designed to meet agreed recovery objectives

Identify gaps and drive remediation plans to close recovery capability gaps

4. Technology Resilience&Architecture

Partner with Infrastructure, Cloud, and Application teams to design resilient architectures

Ensure appropriate use of backup, replication, high availability, and cloud recovery solutions

Provide guidance on resilience patterns (e.g., active-active, active-passive, geo-redundancy)

Evaluate third-party/vendor DR capabilities and dependencies

5. Cyber Recovery Integration

Align Disaster Recovery with Cyber Incident Response and Cyber Recovery strategies

Support ransomware recovery planning, including immutable backups and clean recovery environments

Participate in cyber incident simulations and real-time response activities

6. Testing&Exercising

Design and execute comprehensive DR testing programs, including:

Tabletop exercises

Technical failover tests

Full-scale recovery simulations

Track test outcomes, gaps, and remediation activities

Ensure continuous improvement through lessons learned

7. Monitoring, Compliance&Audit

Ensure DR program meets internal policies, regulatory requirements, and audit expectations

Maintain documentation and evidence to support audits and assessments

Track compliance across all critical systems and applications

8. Stakeholder Engagement&Training

Build strong relationships with business, technology, and executive stakeholders

Provide training and guidance to application and infrastructure teams on DR requirements

Promote a culture of resilience and accountability across the organization

Qualifications&Experience

8–12+ years in Disaster Recovery, IT Infrastructure, Cloud Engineering, or Technology Risk

Deep knowledge of DR strategies, tools, and architectures (on-prem, cloud, hybrid)

Strong understanding of the NIST Cybersecurity Framework and/or ISO 22301 / ISO 27031

Experience leading enterprise‑scale DR programs and major incident recovery efforts

Hands‑on experience with backup, replication, and cloud recovery technologies (e.g., Azure, GCP)

Strong executive communication and stakeholder management skills

Success Measures

% of critical systems with tested and validated DR plans

RTO/RPO achievement rates during tests and actual incidents

Reduction in recovery time and business impact during outages

DR test success rate and remediation closure timelines

Audit and compliance outcomes (no major findings)

Leadership Attributes

Strategic thinker with strong execution focus

Calm and decisive under pressure during major incidents

Highly collaborative across business and technology teams

Data‑driven with a focus on outcomes

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability can be made at any stage ofapplication and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Salary range: $120,000.00– $154,000.00 per year.

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