Customer-Focused Service Advisor Position, Courtice

Join our maintenance team as a Service Advisor, where exceptional customer service and communication skills are paramount. This in-person role centers on managing work orders and ensuring seamless service delivery.

We are looking for a skilled Service Advisor to be the main contact between dispatch and our service department. Candidates should have garage or mechanic experience, a knack for upselling services, and a keen ability to handle cash transactions efficiently. As a key team member, you will support our goal of providing outstanding service while managing multiple responsibilities.

Key Responsibilities:• Manage work orders and track repair updates • Assign repair jobs to mechanics based on urgency • Issue and monitor parts for all repairs • Ensure timely communication between mechanics and dispatch • Maintain organized inventory records in the garage

Requirements:• Experience in a garage or with mechanics • Strong communication and multitasking skills • Ability to upsell services effectively • Cash handling experience is desirable • Motivated to maintain a smooth workplace environment

Shape customer satisfaction and operational efficiency as a Service Advisor in our dedicated maintenance team. #J-18808-Ljbffr