Kenvue Customer Complaints Analyst Position, Courtice

Become part of Kenvue as a Customer Complaints Analyst I in Guelph, Ontario, responsible for managing and investigating product quality concerns. Your support ensures customer issues are addressed effectively and promptly.

As an Analyst I, you will facilitate the investigation of complaints while working in a hybrid capacity. This role emphasizes collaboration with various teams to ensure a high standard of product quality. Candidates should exhibit strong analytical abilities and excellent communication skills to interpret data and guide corrective actions.

Key Responsibilities:• Assess and identify product complaints systematically • Analyze data for timely investigation processing • Collaborate with departments to resolve issues • Maintain accurate complaint records and monitoring • Prepare essential reports for audits

Requirements:• Bachelor’s degree in pharmacy or science • 1+ years of QA/QC experience • Strong analytical and data interpretation skills • Effective communication for diverse audiences • Attention to detail with a proactive approach

Leverage your skills to contribute to customer satisfaction and product excellence at Kenvue. #J-18808-Ljbffr