Water Distribution Operator (Guelph), Courtice

Job Summary

Service Area: Infrastructure, Development, and Environment Department: Environmental Services Division: Water Services Work Location: Water Services, 29 Waterworks Place Work Mode: In Person Job Type and Duration: Permanent, Full Time Vacancy Position Availability: 1 existing vacant position(s)Salary Range: OIT: $34.49 per hour, Class 1-4: $36.39 - $39.45 per hour Affiliation: CUPE Local 241 Posting Period: May 14, 2026 to May 31, 2026 11:59 p.m. What We Offer

Paid vacation days, increasing with years of service Paid personal days Defined benefit pension plan with OMERS, including 100‑per‑cent employer matching Extended health and dental benefits, including Health Care Spending Account Employee and Family Assistance Program Parental leave top up programLearning and development opportunities including tuition assistance Employee recognition programs Position Overview

The position of Water Distribution Operator within the Water Services Division. The successful candidate will operate and maintain the City of Guelph Class IV Water Distribution System, assist other operators, and ensure compliance with policies, procedures, and regulatory certification. The role focuses on team building, quality customer service, and continuous improvement.Key Duties and Responsibilities

Operator-in-Training

Performs under the guidance of a MOECC licensed Water Operator I and above: assists with routine inspection, maintenance, and repair of water infrastructure and appurtenances, including repair duties on hydrants, meters, chambers, pumping/booster stations, water filling stations, water mains, valves and other infrastructure necessary for a water distribution system.Performs under the guidance of a MOECC licensed Water Operator I and above: utility locate activities for City infrastructure and appurtenances, utilizing automated technologies, in accordance with City policies and procedures and federal and provincial guidelines, acts and regulations. Operates under the guidance of a MOECC licensed Water Operator I and above: main line, hydrant and service connection valves to control and manipulate the flow of water, isolate sections and exercise valves as required.Under the guidance of a MOECC licensed Water Operator I and above: takes water samples and performs chlorine residuals of the water distribution system as required under the Safe Drinking Water Act and related regulations, prepares chains of custody and delivers samples to an accredited laboratory.Other duties as assigned.

Class I License and Above

Operates the distribution system in accordance with City and Water Services policies, practices, and procedures and the requirements of their current level of certification. Installs, repairs, and maintains any and all portions of the City’s Water Distribution System and appurtenances, including equipment maintenance.Communicates items of interest or concern to the Lead Hands or Supervisors for discussion and/or resolution. Responds to water distribution calls and provides advice to customers in a cordial and professional manner. Performs all manual and technical tasks assigned and assists in equipment operation as required.Completes daily work-orders and related documentation; records and documents works using provided devices such as computers, phones, tablets, or logs. Safely operates and performs routine daily maintenance and minor repairs to assigned equipment as required by the Operations Manual. Complies with health and safety regulations including the Occupational Health and Safety Act, Federal, Provincial, and City policies, and the Ministry of the Environment.Maintains all daily legislative and non‑legislative records pertaining to the Distribution system and Health and Safety. Supports investigations of high/low pressure complaints, suspected water leaks, discolored water complaints, and other similar events. Participates in all assigned training and other distribution initiatives.Provides emergency service involving the water distribution system during regular or after hours, conducting assessments and immediate repairs and/or protection measures to ensure public health&safety and system integrity. Acts as Operator In Charge as required. Performs other related duties as assigned, including coverage of other operator and/or lead hand duties (as appropriate) or any other Water Services initiative.

Qualifications and Requirements

2 years’ post-secondary education in engineering, environmental science or an operationally related discipline. Candidates with a grade 12 may be considered with the expectation of taking additional courses to obtain the required CUs for license progression; equivalent combination of education and experience may be considered.6‑12 months’ experience working around heavy equipment, road work and construction. Experience in a water‑related environment or with related equipment and maintenance duties would be considered an asset. Must have ability to obtain the Class IV Water Distribution (WD) Certificate. At time ofapplication must possess at minimum Ministry of the Environment, Conservation and Parks (MECP) Operator in Training (OIT) Certificate for Water Distribution and must obtain Class1 license within 12 months of hire.Preference to candidates with a valid Class DZ driver’s license with a good driving record. Candidates without DZ may be considered and will be required to obtain a DZ license within 6 months of hire via an external service. Successful candidates will provide a current driver’s abstract and CVOR before their start date to confirm the license is held in good standing and has not been suspended or revoked under the Highway Traffic Act or Criminal Code of Canada in the last 5 years. The City of Guelph will consider demerit points and infractions to determine if it meets requirements.Knowledge of water distribution operations and legislative requirements for a Drinking Water system. Knowledge of WHMIS and the Occupational Health and Safety Act. Knowledge of the Highway Traffic Act and safe operation of vehicles. Ability to perform physical requirements of the position (e.g., lift objects of 25kg, work in confined spaces, and all weather conditions) including after‑hours work.Team player with good interpersonal skills and ability to work both individually and as part of a crew. Excellent communication skills with the ability to interact with the public. Intermediate skills in Microsoft Office (Outlook, Word, Excel) and ability to use mobile tablet PCs and water‑related software such as Supervisory Control and Data Acquisition (SCADA) and Computerized Maintenance Management System (CMMS).Ability to document accurate paper and electronic records. Ability to use small tools and equipment. Good request: A satisfactory Police and Vulnerable Sector Record Check would be required at the time of offer. Hours of Work

Any five consecutive shifts; Monday through Friday between 7:00am– 5:00pm. Stand‑by and shift work are required for this position (reasonable response time required). Distribution

Operators for certain times of the year may be assigned to swabbing and flushing and may work any four (4) consecutive ten (10) hour shifts between 7:00pm and 7:00am. Water Services

Water Services is a 24‑hour operation throughout the year. The successful candidate will be expected to regularly participate in both scheduled and unscheduled after‑hours work.

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