Release Manager/Scrum Master, Courtice

At Gateway, we’re looking for a highly organized, delivery-focused Release Manager / Scrum Master to help drive the successful delivery of our core platform, Paws eTrack.

If you’re passionate about Agile delivery, structured releases, and keeping teams aligned and moving, this role puts you right at the center of it all.

What You’ll Do

Own and coordinate end‑to‑end release cycles

Lead Agile ceremonies: sprint planning, stand‑ups, reviews, and retrospectives

Manage sprint capacity, forecasting, and delivery timelines

Ensure backlog readiness in partnership with Product Management

Identify risks early and keep delivery on track

Communicate release plans, timelines, and impacts clearly to stakeholders

Coordinate across Engineering, QA, IT Operations, and business teams

What You Bring

4–7 years of experience in release management, Scrum Master, or project coordination roles

Hands‑on experience supporting Agile software development teams

Strong experience managing releases across multiple environments

Proven ability to work across cross‑functional teams (Engineering, QA, Product)

Key Skills

Exceptional communication and stakeholder management

Strong organization and multitasking abilities

Skilled in facilitating Agile ceremonies and keeping teams aligned

Ability to track dependencies, manage risks, and drive accountability

Detail‑oriented with a strong sense of ownership and follow‑through

Tools You’ll Use

Jira (or similar Agile tools)

Confluence or documentation platforms

Collaboration tools like Teams or Slack

Release tracking tools

Nice to Have

Experience working with retail or operational platforms

Order management, logistics, or supply chain systems

Customer‑facing software

Environments with frequent, structured release cycles

Why This Role Matters You’ll be the engine behind delivery, ensuring the right work gets done at the right time, without surprises. Your coordination and leadership will directly impact how effectively our teams deliver value to our Care Centres.

Work Environment Hybrid role based in Guelph, Ontario. Occasional travel to Care Centres to connect releases with real‑world operations.

Education&Certifications Degree in Business, IT, Computer Science, or related field preferred. Scrum certifications (CSM, PSM) or Agile credentials are a plus.

Why Gateway? Be at the heart of Agile delivery and release execution. Work across technical and business teams. Help deliver a platform that supports real operational impact. Join a collaborative, forward‑thinking team.

Ready to keep teams aligned and releases running smoothly? Apply now and help us deliver what matters.

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