Business Analysis Manager, Sainte-Thérèse-de-Blainville South

Hello, I'm Robin, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions. I work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, business intelligence and infrastructure professions.Mission

Mission Reporting to IT leadership, you will be responsible for both the business analysis (BA) practice and the overall quality assurance (QA) framework for IT initiatives. Your mandate is to define, structure and evolve robust yet pragmatic ways of working, while remaining closely connected to project delivery realities. You will also act as a strategic right‑hand partner, stepping in on complex, sensitive or high‑risk initiatives as needed.

Key Responsibilities Business Analysis - Practice&Governance

Lead and mature the organization’s business analysis practice. Define, standardize and enforce BA methodologies, frameworks and deliverables. Ensure the quality, clarity and traceability of business requirements. Coach and support a team of business analysts (employees and consultants). Act as a strategic BA reference without performing day‑to‑day analysis.

Quality Assurance

Establish and continuously improve the IT quality assurance framework. Ensure effective test strategies are defined and executed, including UAT. Validate alignment between business requirements, testing coverage and final deliveries. Reduce rework, mitigate risks and secure production releases.Track and monitor quality indicators across initiatives.

Cross‑Functional&Project Support

Act as a point of escalation for complex or struggling projects. Provide strategic support to IT leadership and project teams. When required, take ownership of select initiatives or interim project mandates. Ensure frequent, structured follow‑ups with stakeholders.

Leadership&People Management

Lead, motivate and support the team through change and growth. Foster a positive, engaging and motivating leadership style. Communicate clearly, constructively and consistently. Help structure and mature an evolving IT environment. Your profile

Your Profile Experience&Qualifications

Strong background in information technology (minimum 5 years, ideally 10+). Previous hands‑on experience in business analysis. Experience managing teams or cross‑functional practices. Solid understanding of the full IT delivery lifecycle. Good knowledge of quality assurance, testing and governance practices.Comfort with ambiguity and fast‑changing project environments. Fluency in French and English.

Key Skills

Inspiring and positive leadership. Strong communication and facilitation skills. Ability to structure, standardize and drive adoption. Strategic mindset balanced with pragmatism. Resilience, stress management and prioritization skills. Ability to influence without formal authority.